Credit Management: Risk and Delinquency Management

2 months
T & Th 6pm to 9pm
Spanish
Streaming
2 Edition
Presentation

Develop your career in credit management for risk and delinquency management

Credit management is the business science discipline that deals with managing trade credit granted to customers, protecting one of the company’s most important assets and managing it properly to make it more profitable.

The program “Credit management: risk and delinquency management” will allow you to acquire solid knowledge for decision-making in the risk analysis process and the granting of trade credit to customers, and will help you use techniques, tools and legal figures for proper credit management. You will also learn the methodology and collection management instruments to deal with defaults and develop skills to manage unpaid invoices and recover defaults using the most advanced negotiation techniques.

At the end of the course, you will be qualified to face any professional activity related to the management of commercial credit risk.

Crédito y Caución or Iberinform clients will have a special price of 600 euros.

Next edition: 04/24/2025

900

Partners
Objectives

What will you achieve?

The teaching team, made up of professionals in the different areas of the Credit Management program, will boost your learning. Through online self-study, case studies and theoretical classes, you will achieve:

Regulatory environment for combating delinquency

You will learn about the anti-delinquency legislation of Law 3/2004 of December 29 against Late Payment in Commercial Transactions with the latest changes introduced by Law 11/2013 of July 26 to determine payment terms, supplier rights and customer obligations.

Credit management fundamentals

You will learn the most effective credit management techniques for preventing defaults, analyzing new clients, and monitoring live risks. You will learn how to control the evolution of accounts receivable balances, detect unusual situations, avoid customer delinquency and make decisions to prevent possible defaults. You will know how to optimize the Average Collection Period (ACP) to shorten the Average Economic Maturity Period and the most effective procedures to reduce the ACP.

How to grant trade credits?

You will learn how to grant trade credits to buyers and perform credit risk control functions to avoid delinquent and insolvent customers. You will learn preventive procedures to reduce customer credit risk when granting payment deferrals. You will understand what risk strategies are and how to draft credit policies.

Management of unpaid credits

You will learn the procedures to mitigate customer risks and avoid defaults. You will learn about the different types of personal guarantees, guarantors and sureties to strengthen the right to credit. You will learn the methodology and collection management instruments to deal with defaults. You will develop skills to manage unpaid invoices and recover defaults using the most advanced negotiation techniques.

STUDENT PROFILE

Who is it for?

This training program is aimed at professionals in accounting, business administration and finance who perform tasks related to the management of commercial credit risk and invoice collection. It is also aimed at professionals in the sales department who want to thoroughly understand the granting and management of customer credit. Likewise, this training program is aimed at professionals in the field of credit and collection management who wish to boost their professional career in credit management. It is also aimed at anyone who wants to train in the field of customer credit risk management. It is ideal for both recent graduates in business administration, economics or law, as well as professionals already working in commercial credit administration who want to improve their knowledge and tools.

CAREER OPPORTUNITIES

Where will you be able to work?

By acquiring fundamental knowledge in credit management, you will be able to perform various functions in different types of companies. -Functions in a company as credit manager, collection manager, or credit manager. -Functions in the administration and finance department as credit collection specialist, credit controller, or cash collections specialist. -Functions as a collection manager for defaults and debt recovery. -Functions in risk analysis in the administration and finance department. -Functions as accounts receivable specialist in the order-to-cash department.

SYLLABUS

A curriculum to deepen your knowledge in credit management

Streaming sessions

  • Applied theory
  • Case studies
  • Individual work
  • Premises in customer risk management
  • Basic information when analyzing a client
  • What is a risk committee? Advantages of implementing it in the company
  • Structure and organization of the credit management department
  • Credit manager profile: knowledge, skills, functions and abilities
  • Internal risk management tools
    • How to develop an internal rating?
    • The self-insurance option
  • External risk management tools
    • Commercial reports: How to interpret them?
    • Credit insurance
    • Factoring
    • Advanced analytics tools – Practical Insight View tool
  • Preventive policies
  • Guarantees to protect against defaults or to reinforce the collectability of invoices
    • Bank guarantees
    • Personal guarantees
    • Real guarantees
  • Management of commercial documents
    • Contracts
    • Orders
    • Delivery notes
    • Invoices: current invoicing regulations: how to invoice correctly and optimize invoice collection
  • Calculation of delay costs
  • Compensatory sales for defaults
  • Analysis of payment methods I: direct debits, bank transfer, confirming
  • Analysis of payment methods II: negotiable instruments (promissory note, check, bill of exchange)
  • Control of the Average Collection Period (ACP) and its reduction as a strategic objective
  • Causes of defaults
  • Means to claim collection
  • Common excuses for non-payment and how to manage them
  • Negotiation techniques with delinquent customers
  • The option of collection agencies
  • How to negotiate out-of-court payment agreements with delinquent debtors
  • Arbitration and commercial mediation
  • How to take advantage of current anti-delinquency legislation?
    • Legislation evolution in Europe and Spain
    • Payment terms
    • Late payment interest
    • Retention of title
    • Abusive clauses
  • The different legal procedures to claim monetary debts
  • Insolvency proceedings: How to manage a client in insolvency?
  • Recovery of VAT from bad debts thanks to current regulations
Schedule options

Learn with an intensive methodology

  • Duration
  • Language
  • Schedule
  • Streaming classes
  • Online self-study
  • Enrollment fee
Streaming
Follow the course in the mode that best suits your needs
  • 2 months
  • Spanish
  • T & Th 6pm-9pm
  • Clases en streaming
  • Autoestudio online
  • 900€
ENROLLMENT

Your new career starts here

Apply for a place in the Credit Management program and open the doors to your future in the financial sector.

The next edition starts on 04/24/2025